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- If you receive an error stating that the file is damaged or corrupt, please ensure that you have the latest version of Acrobat Reader installed. We have security embedded in our patterns and you will receive this error if you do not have a newer version of Acrobat Reader. You can download Acrobat Reader free here.
- I get a blank screen when I try to download my pattern: Don’t be alarmed….the file is sitting in your “My Downloads” or “Downloads” folder on your computer. For some reason some browsers and email clients present the user with a blank screen while the file is being downloaded. I bet if you check your downloads folder, the file will be there
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