Please read before submitting this form.
- Download Links: An email with download links for all patterns purchased is sent out with every order. Please check your inbox for this email. If you do not see it, please check your “junk mail” folder to see if the email was accidentally placed there by you email program.
- If you receive an error stating that the file is damaged or corrupt, please ensure that you have the latest version of Acrobat Reader installed. We have security embedded in our patterns and you will receive this error if you do not have a newer version of Acrobat Reader. You can download Acrobat Reader free here.
- I get a blank screen when I try to download my pattern: Don’t be alarmed….the file is sitting in your “My Downloads” or “Downloads” folder on your computer. For some reason some browsers and email clients present the user with a blank screen while the file is being downloaded. I bet if you check your downloads folder, the file will be there